shipping guidelines

7 Feb. 2020

Shipping guidelines of RG-Tools GmbH for parcel shipping:

We send parcels on working days between 8:00 a.m. and 4:00 p.m. by insured shipping with different parcel services.



Shipping policy

Delivery takes place within Germany and to the following countries: Albania, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Kazakhstan, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania , Luxembourg, Malta, Macedonia, Moldova, Montenegro, Netherlands, Norway, Austria, Poland, Romania, Russia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, Belarus.

Shipping costs (including VAT)

Deliveries within Germany:

For the shipping method "standard shipping" we charge a flat shipping fee of € 35 per order.

Deliveries abroad:

For the shipping method "standard shipping" we charge a flat shipping fee of € 89 per order.

delivery times

Unless a different period is specified in the respective offer, the delivery of the goods within Germany takes place within 5 working days.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have made any different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time you have ordered.

Accepted payment options

- Prepayment by bank transfer
- Payment via PayPal